Questions and Answers

 

Q. Do you handle your inquiries and orders online?

  • We communicate thru email from the beginning of your inquiry to confirmation of visual to manufacturing and delivery of the products.

 

Q. Do you custom-make premiums?

  • Yes, we do. A custom-made product can be made according to the color, shape and size of your preference with your logo on it. We will try our very best to accommodate you with a design that fits your budget

 

Q. What is your delivery timeline and what are the cost?

  • As delivery is very important, we introduce 3 different delivery timelines with separate costings that fit your needs and budget:

  • Delivery By Air – 21 to 24 Working Days upon Confirmation of Artwork.

  • Delivery By Sea – 42 to 48 Working Days upon Confirmation of Artwork.

  • Stock In Hand – 10 Working Days upon Confirmation of Artwork

 

Q. Who manufactures the items and where it comes from?

  • We work with the best in manufacturers in the market who also produce products for companies such as Disney, Starbucks, Walmart, Qatar Airways and etc. They come from around the world mainly Hong Kong, China, Rome and USA.

 

Q. Do you provide samples?

  • Yes we do base on confirmation of premium selected. Samples will be courier to you within a week or two. Not only that, the premium sample is yours to keep.  

9-1 Jalan KL 3/13

Taman Kota Laksamana Sek 3

75200 Melaka. Malaysia.

© 2017 by Event Favors Dot Com (MA 0172636 - U)

 

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